FAQ

Tell me about your return policy

Jewelry may be returned IF (and only if) it’s never been worn. All ready-to-ship tapestries and other textile goods (including leather and fur goods) may be returned within 30 days of receiving your order. Please note that due to the fact that textiles absorb odours, items must be smoke and odour free upon return in order to receive a refund. This is so I might re-sell the item being returned. In the event of custom commissions, these require a 50% non-refundable deposit. The balance must be paid before the completed item is shipped. If you cancel your order, the item will go into my ready-to-ship inventory and the deposit will be forfeited.

 

Will you ship overseas or to PO Boxes?

Yeppurs! I’ll ship your package anywhere that can accept deliveries.

What if I have a problem with my purchase?

Get in touch with me so I can help you out. Whether your purchase got lost in transit, you need a repair, or your sister swiped your earrings and you need your own pair now, just use the contact form or email me and we’ll get working on a solution for you asap. 

Where do you get your furs?

All of the furs used in our products are sourced from licensed Yukon First Nations trappers who have to undergo an interview process to determine their individual suitability as partners in our work. In addition to the requirements of the Territorial Government, our fur trapping partners must also share our values with regard to their fur harvesting practices and their relationship with the land. All furs are wild, not farmed and are ethically and legally sourced.